Returns Policy

Refund Policy:

New Parts.

Warranty:

Our brand new parts come with manufactures warranty. If you would like to know how long the warranty is on an individual product drop us an email as this will vary depending on the item. If the product is defective and needs to be returned do not send directly to the manufacture all items must be returned to us unless stated. 

Returns: (if applicable)

Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable).

Any item not in its original condition, is damaged, or missing parts for reasons not due to our error will not be refunded.

Refunds: (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds: (if applicable)
If you have not received a refund, firstly check your bank account.Then contact your credit card company, it may take some time before your refund is in your available balance. Or contact your bank. There is often some processing time before a refund is processed.

If you’ve done all of this and you still have not received your refund, please contact us at info@hspsupercarcentre.com.

Sale items: (if applicable)
Only regular priced items may be refunded.

Exchanges: (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hspsupercarcentre.com

Gifts: (if applicable)

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping: (if applicable)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We do not guarantee that we will receive your returned item. All items must be sent via a trackable shipping service with shipping insurance.

Non-returnable items:
Gift Cards

Discounted Items

Sale Items

Items Marked As Damaged / Faulty

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